Our AwardsCarrier Corporation has named Beverly Heating and Cooling, Inc., of Pittsburgh, a recipient of the Carrier Distinguished Dealer Award, the company's most prestigious honor.This lifetime award is presented to exceptional Carrier Dealers that display superior quality in the areas of service, employee development, business planning and customer satisfaction.
The honors were presented to Richard F. Kennell and Thomas R. Kennell by Frank Hartman, vice president and general manager for Carrier Corporation's Residential Products Group, at a special ceremony at the Mayfair House, in Coconut Grove, Florida. "The Distinguished Dealer program was developed to recognize Carrier's most successful, service-oriented dealerships based on their approach to business management, customer satisfaction, sales growth and employee development," said Hartman. "Beverly Heating and Cooling prides itself on offering its customers quick response time and a high level of professionalism. A new pricing structure lets customers know up-front what repairs will cost."
The Distinguished Dealer program is part of the Carrier Leadership Dealer Series, an ongoing system of skills development and business support programs designed to help loyal brand dealers run their businesses more efficiently. "The award has enhanced our relationship with both our distributor and, more importantly, our customers," said Thomas Kennell, Beverly Heating and Cooling, Inc. "Our customers have an increased feeling of security knowing that they are purchasing from a contractor who is ranked nationally by the largest manufacturer of heating and cooling equipment in the world." Carrier Corporation is the largets manufacturer of heating and air conditioning systems and equipment. It is a subsidiary of United Technologies Corporation (UTC), provider of a broad range of high technology products and support services to the aerospace, building systems and automotive industries.
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In business since 1942, Beverly Heating and Cooling, Inc., is one of only 7 dealers in North America to be recognized as a Carrier Distinguished Dealer this year out of 8,000 Carrier dealers.
To qualify for the Distinguished Dealer award, dealers perform detailed self-assessments of their businesses and provide in-depth written responses to essay questions. In addition, the dealership may be asked to participate in an on-site review, in which a selection committee verifies the results of the dealer's self assessment; evaluates the dealer's physical workplace; and determines whether the dealer is an exceptional representative for the brand.




